Order Processing

Orders are processed within 1–2 business days (excluding weekends and holidays). Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Rates

• Free Standard Shipping on all U.S. orders of $100 or more.
• Standard Shipping: $9.99 for orders under $100.
• Express Shipping: Available at checkout for an additional fee.

Estimated Delivery

• Standard Shipping: 3–7 business days
• Express Shipping: 1–3 business days

Delivery times are estimates and may vary during holidays or due to weather or carrier delays.

Shipping Carriers

We ship orders via trusted carriers such as USPS, UPS, and FedEx, depending on your location and the selected shipping method.

Order Tracking

Once your order ships, you will receive a tracking number by email.

Incorrect Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of delivery (or the expected delivery date for lost packages). We will work with the shipping carrier to resolve the issue as quickly as possible.

International Shipping

Currently, we ship within the United States only.

Contact Us

If you have any questions regarding shipping, please contact us at:

Email: aejinsimofficial@gmail.com